Legal Operations Leader

Catherine
Pizarro

MBA  ·  25 Years Legal Experience  ·  Fort Lauderdale, FL

I design and deploy legal operations infrastructure that delivers measurable outcomes. Built a Trademark Portfolio Management System integrating SAP, Salesforce, and Power BI that eliminated 500+ annual HR hours. Reduced legal tech spend by 50%. Led $1M+ enterprise projects across Fortune 500 and pharmaceutical environments.

500+ HR Hours Saved
50% Tech Cost Reduced
$1M+ Projects Led
Core Competencies
Websitecatherinepizarro.com
Why Legal Operations

The intersection of law,
business & technology

Legal operations is not a new career — it is where my career has always been heading. Three pillars define how I work.

01
Deep Legal Fluency

25 years across IP litigation, corporate law, pharmaceutical compliance, and multidistrict litigation gives me the legal foundation to understand what practitioners need — and translate it into operational solutions.

02
Business Strategy Mindset

An MBA from Case Western Reserve's Weatherhead School means I approach every legal challenge with a business lens: ROI, efficiency metrics, stakeholder communication, and strategic planning are how I think.

03
Operational Execution

I do not just plan — I build. Custom systems, CLM workflows, and records programs that have driven measurable savings, faster timelines, and executive-level visibility across the organizations I have served.

Flagship Implementation

Trademark Portfolio Management System

Fortune Brands / Moen  ·  2014 – 2022

Designed, built, and deployed an enterprise Trademark Portfolio Management System from the ground up. Served as project lead, system architect, change management lead, and trainer. The system centralized the full trademark lifecycle — from clearance through registration and renewal — on a SharePoint interface with live integrations to SAP, Salesforce, and Power BI.

An API connection to SAP manufacturing data enabled real commercial performance tracking to determine trademark asset value. Power BI dashboards gave executives real-time visibility into portfolio performance and identified underperforming assets for data-driven decisions on maintenance, renewal, or abandonment.

500+Annual HR Hours Eliminated
4Live Enterprise Integrations
Real-timeExecutive Dashboards
Full OrgChange Management & Training
System Integrations
SharePoint
Central UI and lifecycle workflow interface for the full trademark process
SAP
Live API to invoicing, shipments, and manufacturing data for asset valuation
Salesforce
Cross-functional visibility for business and sales teams on trademark status
Power BI
Executive dashboards for real-time portfolio performance, spend, and decisions
Roles on This Project
Project Lead
End-to-end delivery ownership
System Architect
Integration and data flow design
Change Manager
Full organizational adoption program
Trainer
Developed and delivered all training
Signature Projects

Where I've moved the needle

Legal operations is about outcomes. These projects represent transformational work across enterprise clients and in-house legal departments.

Fortune Brands / Moen
Patent Management System — Paper to Digital

Designed and implemented a digital patent management system replacing a fully paper-based process. Integrated Jira for project tracking and stakeholder updates. Reduced application-to-registration cycle time and enabled real-time portfolio status reporting for legal leadership.

System DesignJira
Fortune Brands / Moen
Legal Technology Overhaul — 50% Cost Reduction

Took full ownership of Moen's legal technology stack. Audited vendor contracts, consolidated tools, and renegotiated pricing via Ariba. Achieved 50% reduction in annual legal technology spend while improving reporting capability and team efficiency.

Vendor ManagementAriba
Fortune Brands / Moen
IP Competitive Intelligence Program

Built and maintained an ongoing program tracking the IP portfolios of Moen's top competitors. Identified white space opportunities and supported freedom-to-operate analysis using internal resources, reducing outside counsel dependency.

IP StrategyIntelligence
Boehringer Ingelheim / BenVenue
$1M+ Pharmaceutical Divestiture Records Project

Led records handoff for a pharmaceutical divestiture. Managed ANDA document redaction and production, records transfer to new business owners, GMP-compliant retention implementation, and pharmaceutical license shutdown.

$1M+ ScopeGMP Compliance
CNA Insurance
Asbestos MDL Case Management Database

Designed and implemented a custom database to manage asbestos multidistrict litigation at scale. Provided insurance carriers with on-demand reporting, automated deadline tracking, and centralized document management.

Custom DatabaseMDL Operations
KeyBank
Third-Party Outsourcing Contract Lifecycle Program

Managed full contract lifecycle for KeyBank's customer service outsourcing initiative. Tracked contracts from delivery to execution. Delivered weekly stakeholder KPI reports on completed transactions, pending status, and bottlenecks.

CLM ProgramKPI Reporting
Career Timeline

Professional Experience

25 years across law firms, Fortune 500 in-house departments, and pharmaceutical companies — always at the intersection of legal expertise and operational excellence.

Apr 2023 – Present
Akerman LLP
Fort Lauderdale, FL
IP Litigation Paralegal
AmLaw 100  ·  Intellectual Property
  • Manages patent and trademark litigation across federal courts including discovery, motions, pretrial, and trial
  • Administers e-discovery workflows using Relativity and DISCO; manages document organization in iManage
  • Tracks vendor engagements and billing via Chrome River; manages case files in SharePoint
  • Oversees CM/ECF filings, deadline calendaring, and trial logistics across federal venues
Jun 2022 – Apr 2023
Jones Day
Cleveland, OH
IP Litigation Paralegal
Global Law Firm  ·  ITC & IP Litigation
  • Supported ITC trial matters including pretrial and posttrial logistics for Fortune 500 IP clients
  • Conducted regulatory and competitive research using Perplexity and internal legal research tools
  • Managed outside contractor billing via Chrome River; administered case files in iManage
Dec 2014 – Jun 2022
Fortune Brands / Moen
Cleveland, OH
IP & Litigation Paralegal
Fortune 500  ·  In-House Legal
  • Designed and deployed a Trademark Portfolio Management System with SAP, Salesforce, and Power BI integrations — eliminated 500+ annual HR hours and delivered real-time executive dashboards on portfolio performance and legal spend
  • Designed and launched a digital patent management system integrated with Jira, replacing paper-based processes and enabling real-time portfolio reporting for leadership
  • Reduced legal technology spend by 50% through vendor consolidation and contract renegotiation managed via Ariba
  • Managed global trademark portfolio including clearance, renewals, freedom-to-operate analysis, and budget tracking through SAP
  • Managed NDA and vendor contracts across business units; tracked outside counsel billing via Chrome River
Sep 2013 – Jan 2015
Boehringer Ingelheim
Bedford, OH
Corporate Paralegal
Pharmaceuticals  ·  Corporate, Compliance & Transactions
  • Led $1M+ pharmaceutical divestiture records project including ANDA production, records transfer, and license shutdown coordinated through SAP, iManage, and SharePoint
  • Implemented GMP-compliant electronic records retention program converting paper archive to compliant digital system
  • Managed docket, document drafting, and legal education presentations for internal stakeholders
Technology Stack

Enterprise Platforms & Tools

Hands-on experience across 12 legal and enterprise platforms, including active use of AI research tools in current practice.

Enterprise Systems
  • SAP
  • Salesforce
  • Power BI
  • SharePoint
  • Jira
Legal Operations
  • iManage
  • Ariba
  • Chrome River
  • Contract Lifecycle Platforms
  • Legal Hold Systems
E-Discovery & Litigation
  • Relativity
  • DISCO
  • CM/ECF
  • Patent & Trademark Databases
  • Records Retention Systems
AI & Research
  • Vincent AI
  • Perplexity
Languages
  • English — Native
  • Spanish — Professional
Areas of Expertise

What I bring to the table

Legal Operations
Contract Lifecycle Management
Legal Hold Management
Records Management
Vendor Management
Budget Tracking
Process Improvement
Legal Technology Procurement
Compliance & Governance
Practice Area Expertise
Intellectual Property
Patent Prosecution & Litigation
Trademark Portfolio Management
Corporate Transactions
Insurance Litigation
Pharmaceutical Regulatory
Asbestos MDL
ITC Practice
Business & Strategy
Project Management
KPI Development & Reporting
Change Management & Training
Stakeholder Communication
Risk Management
Competitive Intelligence
Executive Coaching
Systems Integration
Education & Credentials

Academic Foundation

2021
Master of Business Administration
Weatherhead School of Management
Case Western Reserve University
2022
Executive Leadership Coaching Certificate
Weatherhead School of Management
Case Western Reserve University
2006
Bachelor of Arts — Legal Studies
Ursuline College
Pepper Pike, OH
Associate Degree — Paralegal Studies
Paralegal Studies Program
Early Career
Let's Connect

Ready to bring legal operations
to your organization

Whether you are building a legal operations function from the ground up or scaling an existing team, I would welcome the opportunity to discuss how I can contribute.

Availability

Open to remote and hybrid opportunities. Based in Fort Lauderdale, FL.

Location
Fort Lauderdale, FL